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****** FREE SHIPPING - Free shipping for all orders $70.00 and above (only in USA 48 States + DC)

****** SOLAR LAMP SPECIAL - Purchase a qualified Whitehall estate-sized Wall Plaque or a Lawn Plaque which retails for $179 or above and receive a free Solar Lamp, or buy a qualified Whitehall standard-sized Wall Plaque or a Lawn Plaque which retails for $89 or above and buy a Solar Lamp for only $10 - $13. (lamp does not work with some plaques) Click here for more information

Watch a Video on How Aluminum Address Plaques Are Made

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Frequently Asked Questions

Payment, Shipping and Delivery

How long will it take to receive my order?

Once your order has been placed we will go to work and create your products as we are a make-to-order company. Most merchandise should ship in approximately 1 - 3 weeks from your order date.

How is the merchandise shipped?

Each product is packaged according to strict specifications to ensure that it is received in perfect condition. Larger items such as weathervanes may take an additional 1-2 days to deliver and process.

What if my merchandise arrives damaged?

If your merchandise arrives damaged, please contact us immediately and we will work directly with FedEx to file your claim. In the unlikely event your merchandise arrives damaged, we will immediately replace your products or issue a full refund.

What type of payments do you accept?

We accept major credit cards and all transactions are processed using Yahoo's secure server. If you prefer to order by check, please call and we will process your order over the phone. Orders paid by check usually are placed on hold for a period of five days or until the check clears. All prices are in US dollars.

When will my credit card be charged?

Your credit card will be checked and the amount authorized at the time you place your order. Most items at PatioSigns.com fall under non-stockable classification and products are made-to-order after you complete your checkout process. Credit cards are actually charged within a day or two of you placing your order, when the order is sent to the factory for fabrication.

Do you charge sales tax?

PatioSigns.com is located in the state of Colorado. We are required by law to collect 3.7% sales tax on orders being shipped within the state of Colorado. Colorado is the only state where tax of any kind will be added.

What are your shipping costs?

All orders are shipped FedEx and the shipping costs within the continental 48 United States are based on the amount of the order (unless there is a free shipping promotion):

Total Order Amount Shipping Cost
$0 - $49.99 $7.95
$50 - $69.99 $9.95
over $70 Free

Shipping costs for orders to Alaska, Hawaii, and Canada* are based on the specific State or Province and consist of three rate components for each region – an order charge for the order, an item charge for each item in an order, and a ship weight charge for each pound (only for items whose ship weight is ten (10) pounds or more.) For example, the cost for an order sent to Hawaii or Alaska is $16.95 per order + $17.00 for each item in the order + $4.00 per pound for the total weight of each item whose ship weight is ten (10) lbs or more. Each Province or Territory in Canada has a similar structure but a different set of rates.

*Canada orders - Customers are responsible for additional duties and taxes at the border . We have no control over these costs/charges as they are determined by the Canadian government.

How do I check the status of my order?

After your place your order with PatioSigns.com, you will receive an email confirmation receipt. We will also send a second email once your order has been shipped with a link to check on shipment status. You should receive your order within 2 - 6 days after you receive the shipment confirmation email from PatioSigns.com (if in the continental 48 United States). As always, if you have any questions or still want to check up on the status of your order, please feel free to contact us at any time.

Privacy

Will my personal information be sold or passed on to any other companies?

Absolutely not - we will not share or disclose your personal information with any other company for any reason, period. To learn more about our privacy policy, please click here.





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